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Unified retail and the future of shopping Convenience is probably the biggest driver for online shopping and it's a key factor in store too. One way to deliver this in store is by making smart use of mobile devices, also referred to as clienteling. The more knowledgeable a retail associate, the more helpful they can be to customers. Using a mobile ...
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Debenhams launches "click, try & buy" trial The service is different to ordinary click-and-collect in that it allows customers to either book a changing room to try on their online purchase at the time of pick-up, or book an appointment with a personal shopper when they pick up their item. With a personal shopper, customers can browse accessories ...
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